Recommended:

The programme is recommended for managers and team coordinators concerned with the development and motivation of their colleagues.

Recommended to:

Employees whose current or future activity implies instructing adults

Benefits:

Training sessions allow participants to:

• become aware about the way an adult learns and the existence of personal preferences
• understand the steps of a formative process
• identify the development needs of a target audience
• develop skills to devise a development programme
• understand the aspects of organising development and the necessary resources
• develop advanced communication skills
• develop skills regarding how to handle difficult participants
• understand the methods and techniques of a development programme
• practice trainer skills through a series of training mini-sessions

Subjects:

• The particularities of the learning process in adults
• The steps of a formative process
• Learning techniques and methods
• Necessary skills for developing and delivering a development programme
• Evaluating a formative process
• Practicing trainer skills – Mini-sessions of training + feedback

Recommended for:

Project managers and employees that will coordinate projects

Benefits:

Training sessions that help participants:

• experiment and analyse the role of a project manager as well as actions pertaining to the four steps of the life cycle of a project
• identify the interested parties for a project (stakeholders) and evaluate their potential impact on the project
• define a project through clear quality objectives, costs and deadlines and performance indicators for each of these areas
• familiarize with techniques of project planning
• take into account requirements related to resources, resource disponibility and appreciate the impact resource disponibility has over planning
• apply risk analysis methodology
• practice information exchange and communication within a team with the purpose of solving problems
• adapt the leadership style based on collaborators’ profile and the stage of the project
• find methods of motivating the team members that work even without hierarchical authority
• identify objectives and concrete actions toward personal development that would contribute to successful projects

Teme abordate:

Caracteristicile proiectelor

• Particularitățile lucrului pe proiect, parametrilor care definesc succesul sau eșecul unui proiect, abordări sistematice a gestionării proiectelor

Ciclul de viață al unui proiect

• Modul de derulare a unui proiect, etapele preliminare demarării proiectului, etapele unui proiect și analiza momentelor critice pe parcursul acestora

Instrumente folosite în managementul proiectelor

• Instrumente de planificare și control al proiectelor

Rolul managerului de proiect

Abilitățile necesare pentru a coordona un proiect

• Competențe și abilități necesare unui bun manager de proiect
• Managementul echipei de proiect, dar și a situațiilor complexe care apar pe parcursul derulării unui proiect

Recommended for:

The programme is for people that have recently taken on a management position or a leadership position, or will in the future and that have not had previous training

Benefits:

Training sessions help participants with:

• Understanding the role and responsibility of a manager and leader
• Facilitating transition from team member to manager
• Learning and practicing communication skills in difficult situations
• Understanding the steps for getting together and developing a team in such a way that it becomes efficient in as little time as possible
• Learning and practicing conflict management skills
• Motivating team members through feedback and efficient delegation

Subjects:

• The role and necessary skills of a manager
• Understanding and practicing key communication within a team
• Giving constructive criticism
• Conducting difficult conversations
• Giving and receiving feedback
• Steps of development and characteristics of an efficient team
• Strategies for team member development
• Strategies for approaching and managing conflicts. Turning conflicts in learning and development opportunities.
• Efficient leadership styles. Personal leadership preferences and their impact on team development
• Delegation – characteristics and process
• Developing individual plans of action and sharing them in the support group

Recommended for:

The programme is recommended for all managers on different levels, that lead teams and wish to apply facilitation techniques in working with a team
 

Benefits:

Training sessions help participants with:

• applying the steps of an efficient facilitation process in different contexts: problem solving, making decisions, getting a consensus, facilitating change, resolving and mediating conflicts
• reduce the time for problem solving and group decision making, so that objectives are reached and people involved engage more
• utilize practical techniques of approaching less comfortable situations – conflicts, difficult behaviors of team members

Subjects:

Facilitation – objectives and process

• The role of the facilitator for a manager; the benefits of facilitation in different organizational contexts
• Process and content in a facilitator’s focus
• Steps of a facilitating process

Problem solving – facilitating systematic processes

• Systematic problem solving – steps and specific instruments for each step
• Planning and facilitating a structured problem solving session
• Valuation of objectives and of the facilitated process – developing a plan of action

Making decisions – facilitation based on the type of decision

• Making decisions through consensus – difficulties, process, methods of facilitation
• Consensus based decision making alternatives – methods of facilitation

The dynamic of a work group – facilitation based on the group’s needs

• Identifying the expectations of a group’s members
• Steps in group development – adapting facilitation methods of the group so that they function efficiently in different work contexts
• Group level dysfunctionalities and methods of approaching them

Conflict management – facilitating resolving a conflict

• Types of conflicts and their causes
• Techniques of resolving or mediating conflict
• Techniques for approaching difficult behaviors in individuals or groups

Recommended for:

The programme is recommended for every manager on different levels and trainers that have the responsibility of training employees in the workplace

Benefits:

Training sessions help participants with:

• understanding the role they have in their position as trainer
• becoming aware of the ways that adults learn, based on which an instruction programme can be developed and implemented
• understanding the steps of an instruction process in the workplace
• becoming aware of key skills for every step of the instruction process and practicing them
• developing active listening skills for adapting the learning process based on the needs and experiences of the instructed individual
• using feedback as an instrument for facilitating the learning process

Teme abordate:

• Curba învățării – impactul instruirii la locul de muncă în accelerarea învățării. Caracteristici de învățare ale unui adult – adaptarea procesului de învățare.
• Etapele unui proces de instruire.
• Abilități de transmitere de instrucțiuni și susținere de demonstrații
• Ascultarea activă și punerea de întrebări – abilități cheie în etapa de instruire și demonstrație
• Monitorizarea și oferirea de feedback.
• Caracteristici de învățare în funcție de tipul generației – adaptarea procesului de învățare
• Pregătirea unui ghid de instruire
• Susținerea unei secvențe de instruire – exersarea abilităților de implementare a unei secvențe de instruire

Recommended for:

The programme is recommended for individuals that want to make impactful presentations in front of a smaller or bigger audience using visual means

Benefits:

Training sessions help participants with:

• structuring a presentation in such a way that makes it easy and intelligible to the audience
• personalizing/adapting a presentation to a specific audience (their needs and interests) and the purpose of the presentation
• preparing and utilizing suitable visual means to increase the effectiveness of the presentation
• building on every part of a presentation (introduction, content, end) in such a way that it reaches its objective
• adapting and utilizing interactive communication techniques with the audience based on the objective of the presentation
• using nonverbal language in such a way that it upholds the messages sent to the audience and maintain interest
• effectively utilising the time frame meant for questions and answers and managing the potential disfunctional behaviors of difficult participants

Subjects:

• The individual parts of an impactful presentation
• Audience analysis. Personalizing the presentation based on the audience (their expectations and interests) and the intended objective
• Preparing a presentation
• The structure of a presentation
• Nonverbal language. Controlling emotions.
• Visual means used in presentations – preparation and usage techniques.
• Interactive communication techniques based on the objective of the presentation.
• Management of Q&A techniques and of potential difficult reactions from the audience